Gcina is a domestic staff management app developed and operated by Between Rides ("we", "us", "our"). This policy explains what personal information we collect, how we use it, and your rights under the Protection of Personal Information Act, 2013 (POPIA).
This policy applies to two types of users:
Name
Employers enter their name and their workers' names. Names are stored on our servers and
shared between an employer and their linked workers so each party knows who they are
connected to.
Precise location
The worker app collects GPS location on the worker's device solely to detect when the worker
arrives at or leaves the employer's home (geofencing). GPS coordinates are processed
in-memory on the device only and are never transmitted to our servers or shared with
any other party. Only the resulting arrival and departure timestamps are stored.
Photos
Employers and workers may upload photos of household products (e.g. cleaning supplies).
These photos are stored on our servers and are visible to both the employer and their
linked workers. Photo upload is optional — the app functions fully without it.
App activity
We collect records of work activity including task completions, daily clock-in/out times,
extra tasks, notes, and shopping reports. This information is synced to our servers and
shared between the employer and their linked workers so both parties have a shared record
of work performed.
Device permissions
The app requests access to your camera (for barcode scanning and photos), photo library
(for selecting product images), and location (for automatic clock-in/out). You may deny
these permissions; some features will not be available if you do.
All data collected is used solely to provide the Gcina app's core functionality:
We do not use your data for advertising, profiling, or any purpose unrelated to the app's core function.
Your data is stored on servers hosted by Railway (railway.app), located in the United States. Railway's infrastructure meets industry-standard security requirements. Data is transmitted over HTTPS at all times.
A copy of your data is also stored locally on your device using SQLite, so the app works without an internet connection.
We retain your data for as long as your account is active. Worker records, daily logs, and task history are kept so that both employer and worker have access to historical records. If you wish to have your data deleted, please contact us at the address below.
We do not sell or share your personal information with any third party except:
Gcina is intended for use by adults aged 18 and over. We do not knowingly collect information from children.
As a data subject under POPIA you have the right to:
To exercise any of these rights, contact us at the address below.
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the app after changes constitutes acceptance of the updated policy.
For any privacy-related queries or requests:
Between Rides
Cape Town, South Africa
janet.hoogervorst@gmail.com